Terms and Conditions

Introduction

Welcome to AwareX Infosec Training ("AwareX", "we", or "our"). These Terms and Conditions govern the use of our platform ("Platform"), accessible at https://www.awarex.training. By accessing or using the Platform, you ("User", "Company") agree to comply with these terms.

AwareX provides comprehensive cybersecurity awareness training and compliance tools to companies, their employees, and partners. Our mission is to empower organizations to maintain robust information security practices and meet global compliance standards.

Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, you must not use the Platform.


Eligibility

To use the AwareX Platform, you must meet the following eligibility requirements:

By accessing or using the Platform, you represent and warrant that you meet all of the above eligibility criteria. If you do not meet these criteria, you must not use the Platform.

Account Registration and Security

To access and use the AwareX Platform, you are required to register an account. By creating an account, you agree to the following:

By registering an account, you acknowledge and agree to abide by these requirements. Failure to adhere to these terms may result in the suspension or termination of your account without prior notice.

Use of the Platform

By accessing and using the AwareX Platform, you agree to comply with the following terms and conditions governing your use of the Platform:

By using the Platform, you acknowledge and agree to these terms. Failure to comply may result in the immediate suspension or termination of your access to the Platform and may subject you to legal action.

Partner Program

The AwareX Partner Program is designed to collaborate with businesses, organizations, and individuals to extend the reach of our Information Security training and compliance solutions. By enrolling in the Partner Program, you agree to the following terms and conditions:

Participation in the Partner Program signifies your agreement to these terms. For questions or additional information about the program, please contact us at [email protected].

Content Ownership and Intellectual Property

All content provided on the AwareX platform, including but not limited to training materials, videos, quizzes, text, graphics, logos, trademarks, and software, is the exclusive property of AwareX or its licensors and is protected by applicable intellectual property laws.

By using the AwareX platform, you acknowledge and agree to respect all intellectual property rights associated with the platform and its content.

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how AwareX collects, uses, and protects your personal information in accordance with applicable laws and regulations.

By using the AwareX platform, you agree to the terms of this Privacy Policy. For more detailed information, please visit our full Privacy Policy page or contact us directly at [email protected].

User Responsibilities

By using the AwareX platform, you agree to abide by the following responsibilities to ensure a safe, secure, and productive environment for all users:

Failure to adhere to these responsibilities may result in the suspension or termination of your account and access to the platform, at AwareX’s discretion.

Platform Availability and Maintenance

AwareX strives to provide reliable and continuous access to the platform. However, we do not guarantee uninterrupted availability or error-free operation at all times. By using the platform, you acknowledge and agree to the following:

We appreciate your understanding and patience during periods of maintenance or unforeseen interruptions. Our goal is to ensure a secure and high-quality experience for all users.

Termination

AwareX reserves the right to terminate or suspend your access to the platform at any time, with or without notice, for any of the following reasons:

Upon termination of your account:

If you wish to terminate your account voluntarily, you may do so by contacting AwareX customer support. Please note that any fees already paid are non-refundable.

Limitation of Liability

To the fullest extent permitted by applicable law, AwareX, its affiliates, officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:

AwareX's total liability for any claims related to the use of the platform shall not exceed the amount you have paid to AwareX for services during the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such cases, the liability of AwareX will be limited to the greatest extent permitted by applicable law.

Modification to the Terms

AwareX reserves the right to modify, amend, or update these Terms and Conditions at any time. Any such changes will be effective immediately upon posting the revised version on the platform. The date of the latest revision will be indicated at the top of the Terms and Conditions page.

It is your responsibility to review the Terms and Conditions periodically to stay informed of any updates. By continuing to access or use the platform after changes have been made, you agree to be bound by the updated Terms and Conditions.

If you do not agree to the revised terms, you must discontinue your use of the platform immediately.

Governing Laws and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Florianopolis, Santa Caterina, Brazil, without regard to its conflict of law principles. By accessing and using the platform, you agree to submit to the exclusive jurisdiction of the courts located in Florianopolis, Santa Caterina, Brazil for the resolution of any disputes or claims arising out of or in connection with these Terms and Conditions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or your use thereof, you and AwareX agree to first attempt to resolve the matter through informal discussions. If the dispute cannot be resolved informally within 30 days, either party may seek resolution through binding arbitration or litigation in accordance with applicable laws.

Any arbitration proceedings will be conducted confidentially in Florianopolis, Santa Caterina, Brazil and in accordance with the rules of [Arbitration Organization]. The arbitrator’s decision will be final and binding, and judgment on the award rendered may be entered in any court of competent jurisdiction.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of our platform, please feel free to contact us. We value your input and are here to assist you.

Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM (local time). We aim to respond to all inquiries within 2 business days.